3 checks before a wallet request is booked
Pre-booking check: we compare the token name, ticker and chain against your approved source. Then we match your requested wallet outcome to the materials you have. This keeps a logo request distinct from list inclusion or verification support.
| Surface or request | What we check | Window | What you send |
|---|---|---|---|
| Trust Wallet asset or logo | Identity details and supplied logo | No fixed window supplied | Chain, contract, logo |
| Wallet token-list request | Requested outcome and supporting links | Confirmed after review | Token details, official links |
| Jupiter verification | Identity consistency and request materials | Confirmed after review | Approved details, prior messages |
| Existing wallet correction | Visible mismatch and authoritative value | Confirmed after review | Screenshot or link, correct value |
We log the target, received materials and open questions. This table checks preparation. It does not claim every request uses the same route. Before booking, we confirm what you want users to see. We also confirm what evidence we can record.
For adjacent market profiles, see listings and verification or CoinGecko listing support. Those are separate requests. A wallet update does not automatically complete them.
Which wallet result are we preparing?
3 outcomes need separate checks: a logo display, a token-list entry and a verification request. Tell us which result matters first. We confirm the matching preparation route before sending materials.
A wallet logo concerns the image and identity details shown to a user. A token-list request concerns a record considered for inclusion. Verification support concerns preparing information and following its status. One result does not establish the others.
Use this short selection list:
- Logo display: identify the wallet and current screen or context.
- Token-list entry: name the list or wallet request you want reviewed.
- Verification: share the platform and any existing correspondence.
- Correction: show the current detail and provide the approved replacement.
Tracking in wallets is separate from preparing a request. Tell us whether you need discoverability, displayed identity or a specific record checked. That gives the report a clear test: the wallet, requested result and visible evidence. For market-data profiles, keep the request separate from CoinMarketCap community verification.
4 inputs that keep the request consistent
4 inputs make the first review useful: token identity, contract reference, project links and logo files. We compare them instead of silently changing details. If sources disagree, you confirm the authoritative version.
Send these items together:
- Token name and ticker: use the exact approved spelling.
- Chain and contract address: copy them from your authoritative project source.
- Official links: include the website and relevant project channels.
- Logo files: send the approved image and any platform instructions you have.
- Prior messages: include earlier requests or replies, if this is a follow-up.
- Project contact: name one person who can approve corrections.
The pre-booking check flags missing or conflicting details. We send specific questions for your team. We do not silently rewrite your token identity. After you confirm the source details, we prepare request text and supporting links for the agreed wallet outcome.
If explorer details also need attention, consider explorer token information and logo updates. For an existing DEX profile, DEXTools and DEXScreener profile updates are separate work.
5 steps from first message to wallet report
5 steps take the request from first message to final report. The first check happens before booking. The report separates submitted work from open items.
- Name the result. Tell us whether you need a logo request, list inclusion, verification support or a correction.
- Send the source details. Share the chain, contract address, approved identity, official links and logo files.
- Review open items. We flag mismatches and ask your contact to confirm the authoritative version.
- Approve and submit. Your team approves the prepared materials. We assist with the agreed request and follow-up.
- Check and report. We record what was sent, any acknowledgment or visible status, and the next action.
At DigitalMedia1, the pre-booking check catches identity conflicts before submission. While a request is active, you receive a report every 24 hours. The final report includes links and screenshots within 2 working days after the agreed window ends.
Your team can use that record to separate project actions from platform actions. If a reply asks for clarification, we log the question. Then we identify the specific information needed from you.
How do we check wallet display and tracking?
3 visible details make a useful wallet check: token identity, logo and contract reference when shown. We record the wallet and screen checked. Then we compare displayed information with the version your team approved.
A practical check list:
- Search using the approved token name and ticker.
- Confirm the chain context where the wallet displays one.
- Compare the logo and visible identity details with your source files.
- Save a screenshot or link. Note the wallet checked.
- Report the exact mismatch and the value your team approves.
Keep this evidence with the request record. It helps your team identify whether the issue concerns a display, list entry or correction. Track other verification tasks separately. For example, circulating supply verification has its own information and status.
Trust Wallet and Jupiter control their review and any request for extra material. They also decide whether approved details appear in a wallet, and when.
We commit to the agreed preparation, submission support and status report. We do not promise approval or a particular display. Send us the token page, contract address, logo files and target wallet outcome. We’ll check them and return a written quote within 2 working days.
How it works
- 1. Name the wallet outcomeTell us whether you need a logo request, token-list inclusion, verification support or a correction. We confirm the target before preparing materials.
- 2. Send approved token detailsProvide the chain, contract address, token name, ticker, official links, logo files and any previous platform messages.
- 3. Resolve open detailsWe compare the materials and send a clear list of mismatches or missing items. Your contact confirms the correct details.
- 4. Approve and submitYour team approves the prepared request. We assist with the agreed submission and permitted follow-up.
- 5. Get the status recordWe log what was sent, what is visible or acknowledged, and the next project or platform action.
Frequently asked questions
What should I send for a Trust Wallet logo request?
4 core items help us check the request: chain, contract address, approved token name and ticker, plus the logo file. Add official project links and any instructions or earlier messages you have. We compare those details and flag conflicts for your approval. Then we prepare the agreed request materials. Trust Wallet makes its own review decision.
Does a wallet token-list entry also mean Jupiter verification?
No. A list entry, logo display and verification request are separate outcomes. Tell us which result you need, then share the relevant platform messages and token details. We record the requested result separately from any visible wallet status. Your team can see what has and has not been addressed.
How do you build the quote for wallet support?
3 inputs shape the quote: target wallet, requested outcome and current materials. Send those details with the token page and contract address. You get a fixed written quote within 2 working days, before payment. It states the agreed preparation and support clearly.
Can you help correct a logo that already appears incorrectly?
Yes. Send the wallet name, a screenshot or link, and the approved logo or token detail. We compare the visible item with your source. Then we identify the exact field to correct and prepare support for the relevant request. The status record shows what was submitted and any reply or next action.
How long does a wallet token request take?
Preparation starts after your team supplies and confirms the required details. The platform controls its review timing. A request for clarification can also add a project action. We outline the work sequence after the pre-booking check and report status while the agreed request is active.
Can you guarantee Trust Wallet or Jupiter approval?
No. Trust Wallet and Jupiter decide how they review requests and whether they need more material. They also decide whether approved information appears in a wallet. We commit to the agreed asset check, submission assistance and status report. The report distinguishes our work from the platform's decision.
Tell us about your project
Answer four quick questions and a manager will send you a plan, timing and a price range within the hour. Everything stays confidential.
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